Judge Colbert on Contract Enforcement

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2007

Bilbrey v. Cingular Wireless, L.L.C. (2007)


Justice Colbert concurred in the majority opinion of Justice James Winchester, which invalidated a clause in a contract between defendant, a cellular phone provider, and defendant, a customer who entered into a contract with defendant.


ISSUES:

In this case, the court considered whether an arbitration clause in contract for cell phone services was unconscionable because the plaintiff/customer was under duress when he entered into the agreement.


HOLDING:

The court found that an arbitration clause in a cellular phone services agreement was unconscionable, and invalid, because the plaintiff/customer had an absence of meaningful choice when he entered into the agreement for cell phone services.


REASONING:

In arriving at that decision, the court reasoned as follows:

  • (1) The plaintiff/customer had an absence of meaningful choice because "[h]e needed to replace his cell phone, which had been stolen," and because "clearly [the plaintiff] did not know the implications of * * * the contract."


POTENTIAL FLAWS IN THE COURT'S REASONING:

For a discussion of the potential flaws in the Court's reasoning, see the Discussion tab at the top of this page.


See also